Radam’s Privacy Policy

At Radam’s Poké Stop, I highly value and respect your privacy. My Privacy Policy lays out how I intend to gather, use, share and most importantly protect your data in compliance with General Data Protection Regulation (GDPR).

1. Data Controller and Contact Information

Radam’s Poke Stop in conjunction with SquareSpace is the data controller responsible for processing your personal data. If you have any questions or concerns about this Privacy Policy, please contact us at: adam@RadamsPokeStop.co.uk

2. Information We Collect

Radam’s Poké Stop collect personal data from you when you visit our website, use our services, or interact with us through email, social media, or other platforms. This includes:

  • Personal Identifiable Information (PII): Name, email address, shipping address, billing information, phone number, and any other information you provide during checkout, account creation and contact forms.

  • Usage Data: Information about how you navigate our website, including IP addresses, browser type, location, referring/exit pages, and clickstream data collected through Google Analytics and Squarespace.

  • Tracking Data: Radam’s Poke Stop uses Squarespace and Google Analytics (which includes the use of cookies and other technologies) for tracking user behaviour and ad performance (including retargeting). You may opt-out of these tracking tools (see Section 6).

3. How We Use Your Data

We use the information we collect for a variety of purposes, including:

  • Order Fulfilment: To process and deliver orders placed on www.radamspokestop.co.uk.

  • Advertising & Marketing: We use your data to show you personalized ads on Google Ads, Facebook, Instagram, and other social media channels. We may retarget ads to users who have previously visited our site.

  • Email Communication: We use SquareSpace for email marketing. You may receive promotional emails or updates regarding new products and offers. You can easily opt-out by clicking the unsubscribe button in any of our emails.

  • Website Analytics: We use Google Analytics to understand user behaviour, improve site performance, and enhance customer experience.

  • Customer Support: To respond to inquiries, requests, or complaints.

4. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:

  • Service Providers: We use Squarespace to power our store, and Google for email marketing and tracking. Your personal data may be stored and processed by these third parties in accordance with their privacy policies.

  • Compliance with Law: We may disclose your personal data if required to comply with legal obligations, respond to government requests, or protect our rights.

5. International Data Transfers

As Squarespace and Google operates globally, your data may be transferred and stored in locations outside of your country of residence, including the USA and Europe. We ensure that all data transfers comply with applicable laws and that adequate safeguards are in place, such as Standard Contractual Clauses (SCC) under the GDPR or equivalent mechanisms.

6. Your Rights

You have rights over your personal data, including:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You can request corrections to any inaccuracies in your data.

  • Deletion: You may request the deletion of your personal data (the "right to be forgotten"). Please email adam@radamspokestop.co.uk such requests.

  • Opting Out of Tracking and Retargeting: You may opt out of tracking technologies such as cookies through your browser settings or by visiting Google Ad Preferences and Facebook Ad Preferences.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For marketing emails, we retain your email address until you unsubscribe.

8. Data Security

We implement a variety of technical and organizational measures to protect your personal data. Your data is stored securely on Squarespace and Google Workspace servers, both of which comply with industry-standard security protocols. However, no transmission over the internet can be 100% secure, so we encourage you to use caution when sharing personal information online.

9. Cookies

We use cookies to enhance your browsing experience and provide personalized content. Cookies may also be used by third-party services such as Google Analytics and Squarespace. You can control the use of cookies through your browser settings.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy periodically.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under the age of 13 without parental consent, we will delete that information as quickly as possible.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: adam@radamspokestop.co.uk